Privacy policy

Last updated: March 21, 2025

Welcome to horotec.ch! Protecting your personal data is a priority for us. This privacy policy aims to inform you about how we collect, use, and protect your data.

1. Collection of Personal Data

The legal basis (Article 6 GDPR) for processing is contract execution for order management, legal obligations for tax data, and consent for marketing communications.

We collect the following data when you use our site:

  • Identification information: name, surname, email address, phone number
  • Billing and delivery information: postal address, payment details
  • Browsing data: IP address, browser type, visited pages
  • Order history and purchase preferences

You also have the right to request the restriction of data processing (Art. 18 GDPR) in cases provided by law.

2. Use of Data

We use your data to:

  • Process and ship your orders
  • Manage your customer account
  • Improve our site and services
  • Send promotional offers (with your consent)
  • Comply with legal and regulatory obligations

3. Data Sharing

We do not sell or rent your data. However, we may share it with:

  • Our service providers (payment, logistics, marketing) for service execution
  • Competent authorities if required by law

4. Data Security

We implement technical and organisational measures to protect your data against unauthorised access, loss, or alteration.

5. Data Retention

Your data is retained as long as necessary for the purposes described above and in compliance with legal obligations. Data is not transferred outside the EU/Switzerland.

6. Your Rights

In accordance with applicable regulations, you have the right to:

  • Access, rectify, or delete your data
  • Withdraw your consent at any time for marketing communications
  • Request data portability
  • File a complaint with the data protection authority

7. Cookies

Our site uses cookies to enhance your experience. You can manage them via your browser settings through an acceptance/refusal banner.

8. Contact Information of the Data Controller

Horotec SA
Av. Léopold-Robert 105b, CH-2300 La Chaux-de-Fonds
swiss@horotec.ch - +41(0)32 925 95 95
export@horotec.ch - +41(0)32 911 21 21

We reserve the right to modify this policy. Any updates will be published on this page.